Training

Who needs it?
…Anyone who will be using any of the GreatSoft Software modules must attend training. We provide training on your site. Our training focuses on allowing delegates to quickly become productive in the use of the key processes of the GreatSoft Software. GreatSoft has proven that the return on investment you make in the software greatly improves when your teams are properly trained to use the software.

Train the Trainer
Training is normally done on a “Train the trainer” basis, where groups of power usersor championsare trained. They will in turn train their colleagues. GreatSoft always provides ongoing support to assist your team once they have some experience with the software.

Basic Computer literacy and Accountancy skills
Both new and existing staff will benefit from our training. We recommend (and prefer) that trainees have basic computer and accountancy skills. It is unfair and de-motivating for other participants when a training session is slowed down due to lack of these basic skills.

Product Release Strategy
GreatSoft continually enhances our products and services to meet your needs. GreatSoft will respond to requests for changes and enhancements to the GreatSoft software and processes that are logged by our clients, call centre and consultants. This means that we publish new software versions on a regular basis.

Loading the Latest Releases
All standard software updates can be downloaded from the GreatSoft web site by following the links from the Downloads page. For more detailed information on obtaining and loading a new version of GreatSoft software open the “Help on loading the latest releases” link under the Services/Download Updates section of the web site. Access to the downloads area is restricted to users who have registered for the FTP Service.

Release Announcements
With every new update to our software GreatSoft publishes a document explaining the changes to the software. This information is published on our web site www.greatsoft.co.za, and is also mailed to key users in your business. If you want to be included on the distribution list please call the response centre now and they will be glad to add your email address to the list.