e-Tax Software Update - n05 Released

With about 10 days to go until the end of the 2011 P1 eFiling season, the rollout of the new e-Filing interface is gaining momentum.

Except for the delay caused by the SARS system only processing registrations after 18:00, the process takes very little time. However, firms have to deal with differences or inaccuracies in the taxpayer details captured in GreatSoft.


The most common problems appear to be with:
  • Usage of abbreviations in the names
  • Titles for Individuals. Only one of the following is accepted by SARS:
    Adv, Dr, Hon, Miss, Mr, Mrs, Ms, Prof and Rev.
  • Incorrect tax offices resulting from changes to the SARS tax office codes causing the "Invalid PTAXID" error.
    In this case, the tax office of the client must be changed to General (14).
By now, all firms will have sent out the taxpayer notification letters and are preparing to follow up the tax payments and get ready to submit the IRP6 returns. A number of firms have reported to our call centre that they cannot capture nil returns for individuals on the SARS web site. In addition, SARS enforces the capture of decimals.

e-Tax 7.03n05 changes

n05 Change Details Rel7 Rel5
1 Added a feature to link eFiling Clients to an eFiler web site profile. This is available under the eFiling tab of Client Maintenance. The script to be applied for this update will assign the default eFiling Profile (01) for all taxpayers flagged for e-Filing if only one profile exists on the system. When multiple profiles are used, the e-Filer Profile will also needed to be selected when adding the IRP6 flagging record under Client Maintenance. x n/a
2 Updated the eFiler Status Report to display the Profile. x n/a
3 Added a Global Letter field for "ProvForeignPaid" to correctly display P1 and P2 Foreign Tax Paid. The Foreign tax amount incorrectly appeared for the full year on the P1 returns. x n/a

Build n05 requires the following script to be run on the database: "eTax_703n05_eFilerClientProfile.sql".

e-Filing Interface Build 2010.0.1.25 changes

ID Change Details Build
1 Release software to pilot sites 2010.0.0.20
2 Added support for Proxy Server 2010.0.0.21
3 Added a new Downloads option on the Check taxpayer Status action.
3.1 Downloads function will allow firms to download a list of Taxpayers from the SARS Web site that are activated for e-Filing of Provisional tax returns.
3.2 The downloaded list is validated to the e-Tax IRP6 Activation status and the e-Tax records are flagged for Activation if required. This is done by updating the Status of the e-Filer record to New (Under Client Maintenance).
3.3 After the download is complete, the user will need to execute the Submit Registration action for the flagged Taxpayers in order to activate the Taxpayers for e-Filing using the interface.
2010.0.0.22
4 Added a function to convert Afrikaans titles to English for the following:
Mnr = Mr, Mev = Mrs, Mej = Ms, Me = Ms.
The SARS interface only supports English.
2010.0.0.23
5 Added a function to convert special characters used in Afrikaans names for the following:
(à, á, à) = a, (ê, ë, è, é) = e.
The SARS interface does not recognise these special characters.
2010.0.0.23
6 Added support for Multiple e-Filing profiles to allow for easier management of multiple logins for the SARS Web site.
  • Each profile must be linked to a unique SARS e-Filing Web site Login and must be registered from the GreatSoft e-Filing interface.
  • Each Taxpayer must be linked to a profile under Client Maintenance in e-Tax. A taxpayer can only be linked to one profile
  • NB: Script must be run to activate the new feature on the eData database.
2010.0.1.24
7 Added validation to prevent the deletion of the default profile '01' 2010.0.1.25
8 Fix an issue with the Deed Number for Submission of Taxpayer registration requests for Trusts. 2010.0.1.25

Common Problems reported when using the interface:
  • Tax Payer not submitted by this user
  • We are awaiting further information from SARS e-Filing
  • PTAXReferenceNum xxxxxxxxx already exists
  • SARS e-Filing have advised that the user must login to the web site and do a "Request Tax Type" for each of the affected Taxpayers as these taxpayers are already registered for Provisional tax.
  • Invalid PTAXAreaID
  • Change the Tax Office for the Client under Client Maintenance in e-Tax to General (14) and re-submit.
  • The Declared Amount appears as 0 when taxes are payable
  • This problem appears on the Provisional Tax Work Page. SARS are aware of this problem and are working to rectify the error and update the Declared Amount for returns submitted using the Interface. A work around is to "Request for Correction" as this will update the Declared Amount and allow the payment to be processed.
The following Guides are available in the e-Filing interface installation zip file:
  • GreatSoft eFiling Interface Setup Guide - Release 2010.pdf
  • GreatSoft eFiling Interface User Guide - Release 2010.pdf
  • GreatSoft e-Filing Interface Profile Setup Guide.pdf
  • GreatSoft IRP6 e-Filing Training Preparation.pdf (This guide must be followed when starting to use the interface for the first time.)
Thank You

Imtiaz Lorgat

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